OR consultants who wish to help clients with complex policy issues need to find ways of taking account of personal and illegitimate features of a client's understanding of his situation, as well as the technical features which are usually considered. This paper is an attempt to discuss the...

The EURO II Congress at Stockholm contained a set of Invited Papers. The set included a group that appeared to be attempting a major review of the role of Operational Research (OR). We try here to give a short summary and a representative selection of extracts from these papers. This is done...