In this paper, we explore the standardization of contemporary management knowledge, focusing in particular upon the role of 'standards' in creating and reifying 'organizational objects', with powerful consequences and with often unrecognized ethical implications. It is our argument that...

Despite its rapid growth in recent years, Project Management has received very little critical attention, particularly when compared to the more 'hyped' managerial fashions such as TQM (cf. Wilkinson and Willmott, 1995) and BPR (cf. Grey and Mitev, 1995; Grint, 1994). My intention in this paper is...

The creative industries have recently been hailed as presenting a liberating model for the future of work and a valuable terrain on which to examine purported new regimes of workplace control. This article, based on the empirical examination of a Canadian video game development studio, traces...

Using two stages of large-scale empirical data collection and analysis, this article presents a first attempt to develop a scale (netQ) for measuring the quality of free, virtual-only service experience. In the first stage, based on responses to an online survey, qualitative analysis has been...