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Kwolek-Folland, Angel - In: Business History 40 (1998) 2, pp. 139-140

Persistent link: https://www.econbiz.de/10009221902

Dishing It Out: Waitresses and Their Unions in the Twentieth Century. By Dorothy Sue Cobble. Champaign: University of Illinois Press, 1991. Pp. xiv, 327. $34.95.

Kwolek-Folland, Angel - In: The Journal of Economic History 52 (1992) 04, pp. 967-968

Persistent link: https://www.econbiz.de/10005422654

Domesticity and Dirt: Housewives and Domestic Servants in the United States, 1920–1945. By Phyllis Palmer. Philadelphia: Pemple University Press, 1990. Pp. xvi, 214. $29.95.

Kwolek-Folland, Angel - In: The Journal of Economic History 51 (1991) 03, pp. 746-747

Persistent link: https://www.econbiz.de/10005624769

The Flowering of the Third America: The Making of an Organizational Society, 1850–1920. By Maury Klein. Chicago: Ivan R. Dee, 1993. The American Ways Series. Pp. 217. $22.50.

Kwolek-Folland, Angel - In: The Journal of Economic History 54 (1994) 02, pp. 488-490

Persistent link: https://www.econbiz.de/10005105399

Public sector corporate branding and customer orientation

Whelan, Susan; Davies, Gary; Walsh, Margaret; Bourke, Rita - In: Journal of Business Research 63 (2010) 11, pp. 1164-1171

The objectives of branding and marketing in the public sector can differ in nature from those in the private sector, to include an improved responsiveness to public needs, rather than an increase in customer numbers. In addition, the customer orientation (a disposition that will influence brand...

Persistent link: https://www.econbiz.de/10008871422