Examines the social consequences of restructuring and investigates the role social dialgue can play in finding socially responsible ways to mitigate the effects of restructuring. Includes brief comparisons with the banking and financial services industry, postal services and public utilities.

Discusses the impact of the crisis on the various aviation industry markets and segments on a regional, subregional and interregional basis, including both developed and developing countries.

Reviews the relationships between management and employees in the industry so as to better understand their responses to the crisis that followed the terrorist attacks of September 11.

This paper examines the case for internationally coordinated indirect taxes on aviation (as a source of general revenue-not (necessarily) as a source of development finance). The case for such taxes is strong: the tax burden on international aviation is currently limited, yet it contributes...

Based on interviews with officers and workers in four banks and four insurance companies in each country.

Discusses how to use franchising as a means of integrating the informal sector into mainstream economic life.

Describes the development of labour market analysis as an alternative approach to manpower planning and reviews the current state of labour market data collection, analysis and dissemination in ten countries. Identifies good practice in the development and use of labour market information for...