Avkiran, Necmi K.; Thoraneenitiyan, Nakhun - In: Journal of Business Research 63 (2010) 3, pp. 294-302
Studies of productivity often ignore measurement error and fail to distinguish between exogenous and endogenous factors in adjusting for the environment. This failure may misguide managerial decisions on benchmarking, ranking, and remuneration. For example, common relative efficiency techniques...