In order to achieve better market position, companies need to develop customer-centric strategy and properly manage customer data at their disposal in order to obtain useful knowledge. However, conversion of customer data into customer knowledge is very challenging. Data mining methods and...

The processes of generating innovative solutions mostly rely on skilled experts who are usually unavailable and their outcomes have uncertainty. Computer science and information technology are changing the innovation environment and accumulating Big Data from which a lot of knowledge is to be...

From 1978 to 2004, China's GDP growth rate has been 9.4% annually. In 2005, China's GDP growth rate was 9.9%, which at $2,278 billion currently is ranked number four in the world. This paper discusses the significance of transforming research findings in data mining and knowledge management...

This paper reports a basic assessment of the usage of a knowledge repository called "XYZ Knowledge Repository", maintained by a company PQR for its client XYZ. Subsequently, a data mining method for finding sequential patterns in the web usage of the users was used. This captures the level of...

Organizational intelligence is the capability of an organization to create knowledge and to use it in order to strategically adapt to its environment. Intelligence of an organization is more than the aggregated intelligence of its members – it is an emergent property of the complex...

Knowledge management is a newly emerging, interdisciplinary business model dealing with all aspects of knowledge within the context of the firm, including knowledge creation, codification, sharing, and how these activities promote learning and innovation. In practice, knowledge management...

Retrieving valuable knowledge and statistical patterns from official data has a great potential in supporting strategic policy making. Data Mining (DM) techniques are well-known for providing flexible and efficient analytical tools for data processing. In this paper, we provide an introduction...

The purpose of this paper is to analyze the current temporal and spatial research trajectories in nanoscience and nanotechnology studies in order to display the worldwide patterns of research fields across main economic players. The results show the leadership of Europe and North America in...

Patent citations have been widely used in order to study inter-technology and science-technology relations. The present work aims at: i) exploring time relations and distance between technical/innovative activities and scientific knowledge, using journal articles citations in patents as a proxy;...

The field of direct marketing is constantly searching for new data mining techniques in order to analyze the increasing available amount of data. Self-organizing maps (SOM) have been widely applied and discussed in the literature, since they give the possibility to reduce the complexity of a...