The relationship between information technology investments and firm value as an area of inquiry has sustained interest among IS researchers over the past decade. More recently, some have challenged the notion differential value among firms through Information Technology (IT) as it evolves into...

To help evaluate the risk of process reengineering failure and enhance the prospect of its success, three potential sources of influence on BPR initiatives and success are examined in this study. These include the innovative capacity of the organization, IS maturity and strategy-IS interface. It...

In today's hypercompetitive environment, firms that are agile tend to be more successful. However, despite the widely accepted importance of agility, there is limited research on this construct. In this study we aim to conceptually define and operationalize firm's customer agility. We propose...

The effective deployment of technology within an organizational context is of integral concern to fields associated with the management sciences. While there has been significant study of technology effectiveness, it is often piece-meal as diverse models are hypothesized and empirically tested....

Information Technology’s (IT) link to the strategy of the firm has been explored in Information System literature, but the application of IT to the strategy of the international firm has received limited attention. This paper addresses the topic by exploring the use of IT in conjunction...