We consider the effect of a wave of mixed-mode data collection (telephone and face-to-face), in an otherwise face-to-face survey, on panel attrition and the extent to which this effect is dependent on the nature of the mode-switch protocol. Findings are reported from an experiment on a survey in...

This paper examines the following rules in the EU-SILC survey, in terms both of the wording of the regulations, and on how these regulations are interpreted and implemented. We pay particular attention to the percentages of the sample re-interviewed following household splits, and assess the...

This study empirically identifies dimensions of behaviour that are distinct in terms of the extent to which people act pro-environmentally. Three dimensions are identified, relating to at-home, transport-related and purchasing behaviour. The correlation between behaviour in each dimension is...

Survey organizations often attempt to 'convert' sample members who refuse to take part in a survey. Persuasive techniques are used in an effort to change the refusers' minds and to agree to an interview. This is done to improve the response rate and, possibly, to reduce non-response bias....

This paper showcases ways in which contact data can provide useful auxiliary information to study non-response and devise new strategies for statistical adjustment and fieldwork specification in cross-national surveys. We propose a typology of the processes generating contact data and discuss...

We examine the effects on survey estimates of extended interviewer efforts to gain survey response, including refusal conversion attempts and attempts to make contact with hard-to- contact sample members. Specifically, we update and extend the research of Lynn & Clarke (2002). We estimate bias...

It is common practice to adapt the format of a question to the mode of data collection. Multi-coded questions in self-completion and face-to-face modes tend to be transformed for telephone into a series of ’yes/no’ questions. Questions with response scales are often branched in...