Fischbach, Kai; Gloor, Peter A.; Schoder, Detlef - In: Business & Information Systems Engineering 1 (2009) 2, pp. 140-149
The structure and dynamics of informal communication networks are of central importance for the functionality of enterprise workflows and for performance and innovation of knowledge-centric organizations. While most executives are aware of this fact, there is a general lack of (semi-) automated,...