This paper aims to investigate how TQM can be applied in industry and education. Total Quality Management (TQM) is a management philosophy developed for industry aims to improving the quality of production, but educators believe that the TQM can also be applied in education. It reviews one of...

This paper aims to investigate how TQM can be applied in industry and education. Total Quality Management (TQM) is a management philosophy developed for industry aims to improving the quality of production, but educators believe that the TQM can also be applied in education. It reviews one of...

Based on interviews and plant visits to institutions, organizations and enterprises in the Caribbean, discusses techniques and measures for developing productivity and a quality culture within an enterprise.

This study engages in the competing values framework to capture the underlying value of organizational culture. Survey data collected from 880 Iran manufacturing plants, the relationships between four culture types and three Six Sigma practices were examined via the structural equation modeling...

This paper presents the evaluation internal and external organizational impacts of a company that has adopted a total quality management system: ISO 9001 certification. Based on a case study, supported in bibliographic references in a cardboard sector company, the survey aims to measure and...

The study focuses on the understanding of the impact of Total Quality Management (TQM) in firms in South-East Europe (SEE). One hundred structured in-depth interviews were conducted with a mixture of firms in SEE, mainly with middle and top level managers. The main fact of the study is that...

Combating tax evasion, increasing tax collection, reducing collection costs and increased voluntary compliance are the main lines of the action set out on the medium-term by fiscal institutions. These actions aim at achieving effectiveness and efficiency in tax administration, respectively...

usually the analisations of Total Quality Management deal with the technical and operational, also logistical aspects. However, Human Resources play key role in the effective adoptation of TQM philosophy. This article examines the role of HR factors in TQM, and through the analisation of these...

The study investigated whether or not Total Quality Management(TQM) is a source of competitive advantage in both service and manufacturing sectors in Ghana. Among the objectives were; to find out the impact of TQM on organizational performance, challenges in the implementation of TQM policies and...