This article examines companies' and public sector organisations' external restructuring processes, with consideration of emerging or lengthening value chains and network relationships in the service sector Focusing on two business functions - software development in the IT industry and IT...

The policy challenges presented here have been derived from the empirical results obtained from the WORKS quantitative and qualitative data. Thus they have been informed by the analysis of survey results and particularly the workplace level analyses on restructuring across value chains carried...

This report begins with some general information and analysis of policy and regulation that were the subjects of discussion and exchange in the policy pillar in the first phase of WORKS. The second section is a synthesis of country information on general principles and trends of policy and...