This paper validates measures of response styles as latent variables using structural equation modeling. Next to measurement validation the main objective is to assess whether different modes of data collection bring along measurement bias due to response styles. Results indicate that Internet...

Building on the e-Satisfaction model proposed by Szymanski and Hise (2000) and further validated by Evanschitzky, Iyer, Hesse, and Ahlert (2004), we develop an instrument to measure shopper satisfaction in online and offline retail contexts: the (R)E-Tail Satisfaction scale. Using data from an...

Questionnaires using Likert-type rating scales are an important source of data in marketing research. Researchers use different rating scale formats with varying numbers of response categories and varying label formats (e.g., 7-point rating scales labeled at the endpoints, fully labeled 5-point...

Based on two data sets, we compare levels of response styles across three modes of data-collection: paper and pencil questionnaires, online questionnaires, and telephone interviews. Using Means And Covariance Structures (MACS), we find that data collected by different modes show differences in...

The current study addresses the stability of individual response styles. In contrast with previous studies, we set up a dedicated data collection, where the same respondents filled out two questionnaires consisting of independent sets of randomly sampled questionnaire items. Between data...

On the basis of cognitive interviews and drawing on the belief-sampling model, we introduce the proximity effect model. The model explains the correlation between two items as a function of their conceptual relationship (nonreversed same-construct items, reversed same-construct items, unrelated...

Questionnaires using Likert-type rating scales are an important source of data in marketing research. Researchers use different rating scale formats with varying number of response categories and varying label formats (e.g., seven point rating scales labeled at the endpoints, fully labeled five...

This paper develops a “Composite Index of the Creative Economy” (CICE) for the purpose of benchmarking an entity’s (e.g., country or region) creative capacity as reflected by it’s achievement in three dimensions: Innovation, Entrepreneurship and Openness. To determine the weight each...

Immigrant employment often concentrates in non-traded goods sectors and many immigrants have low inter-sectoral mobility. We consider these observed characteristics of immigrant employment for the question of how immigration affects a nations pattern of production and trade. We model an economy...

The purpose of this paper is to elaborate on the internationalization process in higher education as an organizational level managerial issue. This approach brings a new perspective to internationalization in higher education. This is believed to be a necessary step toward filling a gap in the...