Some product firms increasingly rely on service revenues as part of their business models. One possible explanation is that they turn to services to generate additional profits when their product industries mature and product revenues and profits decline. We explore this assumption by examining...

Since the early 1980s, there has been a mounting debate in industry literature and in U.S. government-sponsored reports over the relative performance of software developers in Japan versus those in the United States. This literature is somewhat divided between assertions of Japanese or U.S....

Includes bibliographical references (leaves 50-55).