There is a real need for improved management processes to develop manufacturing strategies. The paper studies analysis as a part of the strategic planning process. In order to guarantee effective decision-making, the role of the analysis in the process of planning has to be understood. This...

Despite the success that the ISO 9001 standard has achieved it has been extensively criticized and empirical studies have shown controversial results about its impact on performance. Our conceptual study was motivated by the mentioned dilemma about ISO 9001 effectiveness, and the controversy...