, globalisation, and increasingly competitive markets. This paper sets out to review the impact of the Internet on the business …

concerning the issue of music piracy over the internet and the implementation of new information technology in Customer … Relationship Management (CRM) with the rebirth of Napster and other pay sites. In particular, the exchange of Peer-to-Peer (P2P … years, with the rapid growth of the internet, the situation of music piracy has become increasingly serious. File …

development of the Internet, as a new channel of communication also as an opportunity to effective fast dissemination. The … Internet shifted the ability to control the market from seller to buyers and led to the fundamental modification of the … relations with clients. The new client that comes from the Internet channel is looking mainly for 24x7 accesses to seller …

assets of an organization. CRM uses the Internet to facilitate interaction with the client. The fact that large western …CRM philosophy is based on the fact that a long term relationship with customers can be one of the most important … organizations are re-evaluated based on their sites makes that the Internet to break into management plans of Romanian organizations …

concerning the issue of music piracy over the internet and the implementation of new information technology in Customer … Relationship Management (CRM) with the rebirth of Napster and other pay sites. In particular, the exchange of Peer-to-Peer (P2P … years, with the rapid growth of the internet, the situation of music piracy has become increasingly serious. File …

attributs qui permettent aux consommateurs de différencier les enseignes physiques et les sites internet marchands diffèrent …