The Office of the Ombudsperson was established in 2012 to provide staff of the Asian Development Bank (ADB) with confidential, impartial, informal, and independent assistance to resolve workplace conflicts and issues. Its first annual report describes the operations of the office in fulfilling...

This paper examines financial professionals' overconfidence in their forecasting performance. We compare individuals' self-rating of performance with the true performance, both measured relative to the same peer group. The forecasters in our sample show overconfidence on average, although to a...

Social Darwinism suggests that in crisis situations leaders have to be replaced by better fitting leaders. An opposing school argues that leaders, based on their personality, are successful in all situations and therefore can master all situations including a crisis. A third view concludes that...

Kaplan and Norton (2001) presented their Balanced Scorecard (BSC) for the measurement of corporate performance and the setting of measures for employees' performance and adaptation to fit into corporate dynamism. Studies show that when a leader is unable to raise his/her followers' level of...

Kaplan and Norton (2001) presented their Balanced Scorecard (BSC) for the measurement of corporate performance and the setting of measures for employees' performance and adaptation to fit into corporate dynamism. Studies show that when a leader is unable to raise his/her followers' level of...