Walser, Konrad; Riedl, Reinhard - In: International Journal of E-Services and Mobile … 3 (2011) 3, pp. 49-68
This article outlines a business and application architecture for policy-making organisations of public administrations. The focus was placed on the derivation of processes and their IT support on the basis of the policy-cycle concept. The derivation of various (modular) process areas allows for...