Value management is a project-focused process that makes explicit and appraises the functional benefits of a product, process or service consistent with a value system determined by the client. The value system of the client necessarily requires a method for value setting using harder...

This paper argues that the `servicing relationship' between trade unions and their members has passed through three phases in the postwar period. These are termed `professional unionism', characterized by membership dependence on a cadre of expert representatives; `participative unionism', in...

The paper begins by briefly documenting many of the changes that have occurred in the 1980s in union membership, occupational structure, strikes, etc. and sets out to compare two interpretations: (i) that these represent a secular transformation towards a new industrial relations, (ii) that they...

The article presents information on the extent and distribution of women's employment in full-time officer posts within British trade unions, and on the priorities and objectives of those ten per cent of full-time bargainers in the British labour movement who are women. The main concern of the...