Learning by doing represents an important mechanism through which organizations prosper. Some firms, however, learn from their experience at a dramatic rate, while other firms exhibit very little learning at all. Three factors have been identified that affect the rate at which firms learn: (a)...

In this concluding article to the Management Science special issue on ÜManaging Knowledge in Organizations: Creating, Retaining, and Transferring Knowledge,Ý we provide an integrative framework for organizing the literature on knowledge management. The framework has two dimensions. The...

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This research examines the combined influence of three causal mechanisms shaping interpersonal dynamics. Sharing a demographic characteristic has been shown to strengthen a relationship between people. The initial explanation for this positive effect emphasized the importance of individual...

Notwithstanding the observed positive correlations between critics' quality ratings and wine prices, the range of these correlations is quite high. In light of this, researchers must consider the factors that either strengthen or weaken the association between quality ratings and prices. In this...

Previous studies have provided evidence of the positive impact of transactive memory (TM) on group performance, such as the efficient storage and recall of knowledge and better product quality. This paper aims to unify the experimental research on TM and to extend it to more dynamic and diverse...

The paper examines the acquisition, depreciation and transfer of knowledge acquired through learning by doing in service organizations. The analysis is based on weekly data collected over a one and a half year period from 36 pizza stores located in Southwestern Pennsylvania. The 36 stores, which...