Stressing the importance of accumulating systematic empirical information on the users and uses of video teleconferencing, the authors present the findings of a pilot study of AT&T's Picturephone Meeting Service. They then set out preliminary conclusions that may be drawn from those findings....

Drawing from Karasek's job demands-control model, this study investigated how perceived amount and clarity of interdependency in managers' jobs affect role stress, and the extent to which job control moderates these relationships. Results show that amount of interdependency was positively...

Computer systems to support decision-making, planning, and negotiation in groups have the potential for wide-ranging application. However, knowledge of their effects is sparse, particularly for difficult situations such as group conflict. This study reports a laboratory experiment to examine how...

Information and communication technologies afford different levels and types of support for learning networks. We draw on our studies of video-conferenced classrooms, group discussion spaces, and online communities to suggest a framework for understanding how learning networks can benefit from...

Technical developments in electronic communication, computing, and decision support, coupled with new interest on the part of organizations to improve meeting effectiveness, are spurring research in the area of group decision support systems (GDSS). A GDSS combines communication, computing, and...