In this paper, body/mind work is offered by Donna Burnett and Kim James as an approach to enhancing managerial effectiveness. Links between physical patterns of muscular tension, unconscious attitudes which inform behaviour, and personal history are made. It is proposed that by diagnosing the...

Representational predicaments reflect unfavorable perceptual or attributional incongruence between subordinates and superiors about the employees’ work, and adversely affect morale. Critical incident interviews were held with 63 Hong Kong Chinese employees from over 50 organizations. Stories...