This paper investigates the magnitude of Nonrepetitive Time (NRT) change that will be subjectively perceived as significant. NRT is a previously developed index of job complexity and NRT change can be identified with the "Just Noticeable Difference" of job complexity. Together, they enable the...

Project management is a developing area in the service industry, as more unique and customer-tailored services are being developed. This paper presents a benchmarking research study, aimed at improving project planning capabilities in the service industry. Based on data collected from 275...