Several methods and indicators are used to measure logistic performances; thus sometimes there are various values for the same performance. This paper starts examining the structure for a supply chain performance measurement according to the service quality requirements, and determines an...

Despite the increasing attention that supply chain risk management is receiving by both researchers and practitioners, companies still lack a risk culture. Moreover, risk management approaches are either too general or require pieces of information not regularly recorded by organisations. This...

The application of item-level radio frequency identification (RFID) technology in retail supply chains creates cost savings and promises large potential benefits from revenue growth. However, the economic assessment of the impact on improved store operations, labor utilization, and increased...