This paper studies the co-evolution of firm boundaries and capabilities by examining the influence and interplay of process commoditization, changing external availability of capabilities and firm specific paths of governance decisions, along with strategic drivers guiding these decisions. We...

This paper explores local and global dynamics underlying the development of knowledge services clusters, which we define as new geographic concentrations of technical talent and service providers offering upstream technical and knowledge-intensive business services to regional and global...

M<sc>assini</sc> S. and M<sc>iozzo</sc> M. Outsourcing and offshoring of business services: challenges to theory, management and geography of innovation, <italic>Regional Studies</italic>. Drawing on an original survey, this paper discusses the trends and challenges posed by the outsourcing and offshoring of business services. It...

Recent writing on contemporary organisations is suggestive of extensive moves to create more responsive and flexible firms. Such claims often rest on studies of exceptional organisations or atypical sectors. Drawing on large-scale surveys of organisational innovations in Europe and Japan, this...

M assini S. and M iozzo M. Outsourcing and offshoring of business services: challenges to theory, management and geography of innovation, Regional Studies . Drawing on an original survey, this paper discusses the trends and challenges posed by the outsourcing and offshoring of business services....