Supply chain relationships are increasingly impacted by the use of the Internet and the adoption of logistics technology. In this paper we report the results of a large-scale field study of a diverse group of buyers and their suppliers who have participated in a unique and recently adopted...

The general problem of process control is one of maintaining a production process in such a state that the output from the process conforms to design specifications. As the process operates it will be subject to changes which cause the quality of the output to deteriorate. Some amount of...