In this paper, we present a new approach to solve the railway rescheduling problem. This problem deals with the reparation of a disturbed railway timetable after incidents in such a way to minimize the difference between the original plan and the new provisional plan. We use a mixed integer...

The class of vehicle routing problems involves the optimization of freight or passenger transportation activities. These problems are generally treated via the representation of the road network as a weighted complete graph. Each arc of the graph represents the shortest route for a possible...

Container terminals pay more and more attention to the service quality of inland transport modes such as tucks, trains and barges. Truck appointment systems are a common approach to reduce truck turnaround times. This paper provides a tool to use the truck appointment system to increase not only...

We consider the Multi Trip Vehicle Routing Problem, in which a set of geographically scattered customers have to be served by a fleet of vehicles. Each vehicle can perform several trips during the working day. The objective is to minimize the total travel time while respecting temporal and...

In this paper, we consider a frequency assignment problem occurring in a military context. The main originality of the problem pertains to its dynamic dimension: new communications requiring frequency assignments need to be established throughout a battlefield deployment. The problem resolution...

In this paper, we analyze a call center with impatient customers. We study how informing customers about their anticipated delays affects performance. Customers react by balking upon hearing the delay announcement and may subsequently renege, particularly if the realized waiting time exceeds the...

We consider ordinary and conditional first passage times in a general birth–death process. Under existence conditions, we derive closed-form expressions for the kth order moment of the defined random variables, k ≥ 1. We also give an explicit condition for a birth–death process to be...

We consider ordinary and conditional first passage times in a general birth–death process. Under existence conditions, we derive closed-form expressions for the kth order moment of the defined random variables, k ≥ 1. We also give an explicit condition for a birth–death process to be...