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The Importance of Leadership to the Success of Total Quality Management
Maria-Gabriela, Horga - In: Ovidius University Annals, Economic Sciences Series XI (2011) 2, pp. 569-574
At a first sight, there is a very powerful relationship between quality management and leadership. While leadership … make us think at a soft instrument of influencing and guiding a group of people to act in a certain way, the quality of … leadership is a major premise for all the steps associated to implementing the quality management within an organization …
Persistent link: https://www.econbiz.de/10010632490
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PROBLEMS AND CHANCES AT THE INTERFACE BETWEEN HOSPITAL CARE AND GERIATRIC REHABILITATION
Mirela, Leuca; Heribert, Fastenmeier - In: Annals of Faculty of Economics 1 (2011) 1, pp. 261-267
mandatory quality criterion in the Free State of Bavaria. This paper presents and analyzes issues referring to a precise …
Persistent link: https://www.econbiz.de/10009366154
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HOW COULD HOSPITALS ACT IN AN AGEING SOCIETY?
Mirela, Leuca - In: Annals of Faculty of Economics 1 (2011) 2, pp. 257-263
success in the hospital care of the older, multimorbid patients. Acute geriatric medicine will be a main quality feature for …
Persistent link: https://www.econbiz.de/10009650807
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Problems encountered by tourists
Chockalingam, Madhavi; Ganesh, A. Auroubindo - In: Business and Economic Horizons (BEH) 3 (2010) 3, pp. 68-72
Tourism is an upcoming and fast growing industry in developing countries like India. Due to its newness in nature, there are some hurdles that the tourists face. This will affect the national economy and the growth of this industry may get affected. This paper focuses on identifying such...
Persistent link: https://www.econbiz.de/10008774311
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Interconnected firms’ relationships as a source of a competitive advantage
Rudawska, Iga - In: Business and Economic Horizons (BEH) 2 (2010) 2, pp. 7-16
The mainstream economy poses the opinion that a competitive advantage lies in resources, and, consequently - in competences as well - being a share of a single company and remaining under its sole control. Recently, some researchers (e.g. Castaldo, 2007; Lavie, 2006) have revised that approach and...
Persistent link: https://www.econbiz.de/10008774328
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Hospital ownership type and treatment choices
Bayindir, Esra Eren - In: Journal of Health Economics 31 (2012) 2, pp. 359-370
In the face of increasing health care costs, taxing not-for-profit hospitals may be seen as the right choice to increase government revenues if not-for-profit hospitals are not different from their for-profit counterparts. This study investigates how hospital ownership type affects treatment...
Persistent link: https://www.econbiz.de/10010573765
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Students’ Perception About Management Education in India and USA
Shetty, Bhavna R.; Gujarathi, Rajashree - Volkswirtschaftliche Fakultät, … - 2013
The purpose of this research was to gain an insight into students’ perception about the quality of management education … were comparing students’ perception regarding the quality parameters input, process and output of the two MBA programs. The … hypothetical associations of students’ perception of high quality education with input, process and output of management schools …
Persistent link: https://www.econbiz.de/10011258935
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TOOLS OF QUALITY IMPROVEMENT – MEASURING CUSTOMER SATISFACTION
Sitnikov, Catalina Soriana - In: Annals of University of Craiova - Economic Sciences Series 1 (2009) 37, pp. 75-81
Nowadays, quality is often divided into service quality and product quality. The dimensions of quality of service are … quite different from the quality of product due to the main difference between services and products (service intangibility … and the customer who can use it only once). Customer satisfaction is one of the topics related with the quality due to the …
Persistent link: https://www.econbiz.de/10008862606
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THE EVALUATION OF EDUCATIONAL SERVICES QUALITY BY THE STUDENTS OF THE FACULTY OF ECONOMICAL SCIENCES "DIMITRIE CANTEMIR" CLUJ-NAPOCA
Corina, Rusu; Miranda-Petronella, Vlad - In: Annals of Faculty of Economics 1 (2011) 1, pp. 686-692
The evaluation of the educational services quality by the students represents an important element of the internal … quality monitoring process for the identification of the necessary actions required in the continuous improvement of the … offered educational quality, and on the other hand it represents an indicator of the university interest of having access at …
Persistent link: https://www.econbiz.de/10009366149
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Applied Research Regarding Learning Organization Model Like a Necessary Model for Romanian’s Organizations
ABRUDAN, Denisa - In: REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF … 11 (2010) 3, pp. 461-467
. Moreover, the high quality standards imposed upon the activities ran in the organizations as well as the opportunities for …
Persistent link: https://www.econbiz.de/10008676937