Benchmarking of electricity distribution utilities has been widely used as a means to contribute for the adoption or reinforcement of enhanced competitiveness and innovation practices to optimize costs, increase customer satisfaction, improve corporate image and maximize profits. The purpose of...

Die Effizienzanalyse mit Hilfe der Data-Envelopment-Analyse (DEA) stellt ein weit verbreitetes Verfahren zur vergleichenden Einschätzung der empirischen Performanz von Entscheidungseinheiten (z.B. Unternehmen) dar. Angesichts „boomender“ Anwendungen auf eine Vielzahl...

In diesem Beitrag werden zwei Modellansätze zur Integration von Risiko in die Data Envelopment Analyse (DEA) vorgestellt und exemplarisch auf ein balanciertes Panel von 278 unterschiedlich stark spezialisierten Schweinemastbetrieben angewendet. Beide Ansätze bilden das Risiko des...

This paper shows through the combination of output-orientated data envelopment analysis (DEA) with the calculation of Malmquist indexes that the obvious and persistent differences in growth and levels of per capita income and labour productivity between the German states are less caused by...

In this article an application-oriented approach to analyze the cost of conformance of services, i. e. ‘cost of customer satisfaction’, is presented. Contrary to quality costing methods in manufacturing industries, which are concerned about objective quality standards, services have to...

Climate change is rapidly undermining terrestrial ecosystem resilience and capacity to continue providing their services to the benefit of humanity and nature. Because of the importance of terrestrial ecosystems to human well-being and supporting services, decision makers throughout the world...

This paper describes the options appraisal undertaken in the UK within the major TE2100 project to investigate the future of protecting London from flooding from the sea. An economic analysis, within a Benefit-Cost framework complemented by Multi-Criteria Analysis, shows that improving the...

The technical and socioeconomic evaluation of small-scale sprinkler irrigation systems is a multi-criteria problem characterized by complexity and uncertainty. In order to solve that, the application of Grey Relational Analysis (GRA) was presented. An evaluation model with ten sub-criteria under...

This paper describes a decision support methodology for the selection of a wastewater treatment system based on integrated urban water management principles for a remote settlement with failing septic systems. Thirty-two service and treatment technologies options were considered, these included:...

Taiwan’s high population density impedes absolute prohibitions on land-use activities in watershed areas. Different tracts of land around each watershed have different levels of environmental vulnerability; Taiwan must analyze the land surrounding its watersheds in order to restrict land-use....