This article seeks empirical evidence of how the Finnish electricity distribution companies have responded to regulatory incentives in the rate of return regulation. The effects of regulation on company behaviour were studied by a questionnaire and interview survey. After more than ten years of...

The aim of this paper is to clarify the problematic issues of the procurement of service bundles and their value potential for business customers. Creating customer value is an essential aspect of service provision given the need to find new strategic options with value potential in supply...

This paper maps the diffusion dynamics of smart meters in the Central and Eastern Europe (EU10) and develops methodology which assesses the potential drivers of diffusion by the means of thematic analysis. Innovation diffusion theory and the concept of rate of adoption enabled to measure the...

The Russian power sector reform initiated in 2001 endeavored to introduce competition into major segments of the Russian electricity market. This paper examines how far the reforms have advanced in the retail electricity market and discusses social, political and technological barriers to market...

Russia commenced liberalization of electricity prices in 2007 increasing the liberalization rate by 10–25% every six months. It was planned to reach full liberalization by 2011. Currently, the degree of liberalization is uncertain because of intense price regulation and a highly concentrated...

Internal European electricity markets are a target set by the European Union (EU) and under development at present. This article presents the findings of a Delphi study focusing on the prospects of European electricity markets. The main aim is to report the obstacles that participants in the...

Russian renewable energy policy has undergone changes following an establishment of targets for installed capacity and power production using renewable energy sources and the introduction of new capacity based support scheme for renewable energy. The forecasted amount of future renewable power...

A forecasting methodology for prediction of both normal prices and price spikes in the day-ahead energy market is proposed. The method is based on an iterative strategy implemented as a combination of two modules separately applied for normal price and price spike predictions. The normal price...

This paper examines complex service offerings and the creation of systemic customer value in such settings. We explore the extent to which customers value systemic offerings as opposed to more separated offerings. We conducted a questionnaire survey within the customer base of two Finnish...