I. History of the TQM movement II. Nature of the Problem: Escalating Costs of Instruction and Reduced Revenue III. Use of Cause-Effect Analysis (Isikawa Diagrams) IV. DMAIC Analysis and Six Sigma V. Use of Computer Software in DMAIC and Six Sigma VI. Summary and Conclusions

This paper examines cost behavior in higher education and colleges of agriculture. The authors have been involved in a multiyear project to determine how enrollment affects costs. The part of the study as summarized in the paper addresses the unique aspects of higher education that affect costs...

This paper reports on a student project assigned for a retail center management course which combines civic and student engagement learning strategies. The connection to student engagement theory is established and results are reported for the project including an update on 2008 activities.

The use of Balanced Scorecards to measure the attainment of strategic objectives has been used for a number of years in industry (Kaplan and Norton, Harvard Business School). Only recently has this analysis been extended to educational and other service organizations. Even more recently has...

This paper reports the results of a student learning style inventory by Flemming and Miller. The survey was used in an introductory accounting course in addition to other curriculum materials to foster critical thinking. A model for assessing and incorporating critical thinking is proposed.

The process of planning and budgeting for public institutions has been a topic of recent interest as budgetary constraints have mandated reduced funding for state agencies and publicly funded educational institutions. The most recent budget outlook in Minnesota suggests that funding for the...

The author reports on the process of developing a retail management course to fit the agricultural economics curriculum. Retail examples are obtained from farm supply, garden centers and retail food businesses. Unique differences for these applications are discussed and incorporated in the...