Academic research into radio frequency identification (RFID) has proliferated significantly over the last few years, to the point where journals (Production and Operations Management, International Journal of Production Economics, IEEE Systems Journal, and IEEE Transactions on Automation Science...

The importance of distinguishing between potential and realized value for IT investments has been recognized by senior managers and IS researchers since some time in the 1980s, when it became apparent that not all IT investments were likely to achieve equivalent levels of return on investment....

This report discusses a variety of empirical problems in obtaining statistical estimates of operating costs for a quadratic programming model and presents a case history in aggregate production planning.

The capacity to evaluate decisions and information within a unified analytical model of the firm is at best a complex task. Even if, for the sake of simplicity, we ignore the effects of human behavior within organizations, most research on information processing design and evaluation has sought...

Our work represents one of the first attempts to assess the impact of IT (information technology) on both process output and quality. We examine the optical character recognition and barcode sorting technologies in the mail sorting process at the United States Postal Service. Our analysis is at...

Our goal is to assess the strategic and operational benefits of electronic integration for industrial procurement. We conduct a field study with an industrial supplier and examine the drivers of performance of the procurement process. Our research quantifies both the operational and strategic...

In this paper we investigate how well banks manage their reserves. The optimal policy takes into account expected foregone interest on excess reserves and penalty costs for going below required reserves. Using a unique panel data-set on daily clearing house settlements of a cross-section of...

In this paper we investigate how well banks manage their reserves. The optimal policy takes into account expected foregone interest on excess reserves and penalty costs for going below required reserves. Using a unique panel data set on daily clearing house settlements of a cross-section of...

Internet referral services, hosted either by independent third-party infomediaries or by manufacturers serve as ``lead-generators'' in electronic marketplaces, directing consumer traffic to particular retailers. The conventional wisdom on Internet referral services is that they are valuable to...