Clemons, Eric; Hitt, Lorin; Gu, Bin; Thatcher, Matt; … - In: Journal of Financial Transformation 4 (2002), pp. 9-18
Some effects of e-Commerce, and their implications for financial services firms, are becoming clear. The web drives transparency, and increases the information endowment of all market participants. It is harder to manipulate customers’ behavior, or to overcharge them, as their information...