Brockett, Patrick; Cooper, William; Deng, Honghui; … - In: Journal of Productivity Analysis 22 (2004) 3, pp. 207-226
This paper deals with identifying and managing congestion. For this purpose, DEA (Data Envelopment Analysis) is used to identify congestion when the data show it to be present, estimate its amounts, and separate it from other forms of inefficiency. DEA is also used to identify where improvements...