Lee, Jeoung-Hak; Kim, Hyun-Duck; Ko, Yong Jae; Sagas, … - In: Sport Management Review 14 (2011) 1, pp. 54-63
The purpose of this study was to examine the influence of consumers' service quality perceptions on satisfaction, revisit intention and the role of gender in the context of high profile golf club business. Specifically, the researchers investigated (1) the role of gender in predicting their...