Knowledge management represents a key issue for both information systems’ academics and practitioners, including those who have become disillusioned by actual results that fail to deliver on exaggerated promises and idealistic visions. Social software, a tremendous global success story, has...

Purpose – The purpose of this paper is to shed light on the particular information needs of external auditors performing information technology (IT) audits at service providers in cross-organizational settings and to promote a software-based approach towards their satisfaction. The approach is...

Recent studies has pointed out the emergence of a new model of network, called value creation networks (VCNs), to respond effectively to changes in the business environment and customer demands. VCN model posits networks, communities of individuals, and refusal of a centralized mindset as the...