Historically, information systems (IS) programs have taught two of the three areas of information technology (IT) management: strategy and management, and applications development. Academic programs have ignored the third area, IT operations. IT operations management is becoming increasingly...

The Living Labs in South Africa (LLiSA) projects in remote rural South African municipalities have exhibited mixed success. Some projects are quite successful in teaching Internet and smart phones use, while others enjoy initial success only to fall into disuse. Knowledge management (KM) for...

Individuals can no longer manage their own personal information privacy. Rather, organizations with which individuals interact must recognize vulnerabilities and actively manage their data to guarantee known data sharing and to prevent data leakages. A more complete model of consumers’...