Stevens, David P.; Hsu, Sonya H. Y.; Zhu, Zhiwei - In: Journal of Information & Knowledge Management (JIKM) 11 (2012) 01, pp. 1250001-1
The acquisition and management of knowledge is increasingly more important in today's economy because of the large proportion of the workforce eligible for retirement in the next 10 years. Companies have long understood that reusing explicit knowledge in the form of policies, documentation and...