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Kundenintegration bei Finanzdienstleistungen
Enke, Margit; Poznanski, Steffi - Fakultät Wirtschaftswissenschaften, Technische … - 2005
Zur Erstellung maßgeschneiderter Dienstleistungen ist die Mitwirkung des Kunden (Kundenintegration) unerlässlich. Dem … Management von Kundenintegration auf Anbieterseite wird jedoch in der Praxis zu wenig Bedeutung beigemessen. Sie hat aber … fundmentalen Einfluss auf die Effizienz und Effektivität der Leistungserstellung. Der vorliegende Beitrag stellt Kundenintegration …
Persistent link: https://www.econbiz.de/10009207067
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The 2010 PASS interviewer survey : collecting data for research into interviewer effects
Kreuter, Frauke; Sakshaug, Joseph; Trappmann, Mark - Forschungsdatenzentrum der Bundesagentur für Arbeit, … - 2014
"This report documents the PASS interviewer survey which was conducted in November 2010. Altogether 253 interviewers who worked as interviewers for PASS wave 4 or 5 participated in a web survey focusing on their personality, attitudes and motivations and on strategies they use on their job. The...
Persistent link: https://www.econbiz.de/10010752321
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The PASS panel survey after six waves
Trappmann, Mark; Beste, Jonas; Bethmann, Arne; Müller, … - In: Journal for Labour Market Research 46 (2013) 4, pp. 275-281
"The aim of the Panel Study 'Labour Market and Social Security' (PASS) is to provide a database which allows analysing the dynamics of welfare benefits receipt after the introduction of the Unemployment Benefits II in Germany in 2005. This entails the take up and ending of benefits receipt as...
Persistent link: https://www.econbiz.de/10010734062
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Stakeholder Approach und Leistungslehre - Ansatzpunkte einer betriebswirtschaftlich-ethischen Theorie der Unternehmung
Haase, Michaela - In: Zeitschrift für Wirtschafts- und Unternehmensethik - … 9 (2008) 2, pp. 196-196
betriebswirtschaftliche Kernkonzept der Kundenintegration als Spezialfall einer allgemeinen Stakeholder-Integration aufgefasst. So kann …
Persistent link: https://www.econbiz.de/10005079137
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Möglichkeiten und Grenzen der Gestaltung von Information und Kommunikation in staatlichen Forstorganisationen: Theoretische Analyse und empirische Studien zum internen Berichtswese...
Kenntner, Claudia - University of Freiburg, Chair of Forestry Economics and …
Die vorliegende Untersuchung beschäftigt sich mit der Information und Kommunikation in den forstlichen Organisationen … des Landes Baden-Württemberg. Um Informationen zu erhalten und die Organisation mittels Kommunikation zielorientiert … betrieblichen Information und Kommunikation der forstlichen Organisationen des Landes Baden-Württemberg vorliegen. Auch soll …
Persistent link: https://www.econbiz.de/10011265991
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SAFE - Sustainability Assessment For Enterprises: Die Methodik. Ein Instrument zur Unterstützung einer zukunftsfähigen Unternehmens- und Organisationsentwicklung
Rohn, Holger; Baedeker, Carolin; Liedtke, Christa - Wuppertal Institute for Climate, Environment and Energy - 2001
factors for this implementationinclude the improvement of information and communication within the company, the increase in …
Persistent link: https://www.econbiz.de/10009327985
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Die COMPASS-Methodik: COMPAnies and sectors path to sustainability. Unternehmen und Branchen auf dem Weg zur Zukunftsfähigkeit. Zukunftsfähiges Unternehmen (5)
Kuhndt, Michael; Liedtke, Christa - Wuppertal Institute for Climate, Environment and Energy - 1999
Sustainable development remains a formidable challenge for the societies of the 21st century. A number of concepts have been put forward on how to reach sustainability at a macro-economic level. These concepts are based on different points of view of economic, social and environmental systems...
Persistent link: https://www.econbiz.de/10009328039
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Communication, cooperation and collusion in team tournaments - An experimental study
Sutter, Matthias; Strassmair, Christina - Volkswirtschaftliche Fakultät, … - 2007
We study the effects of communication in an experimental tournament between teams. When teams, rather than individuals … communication in such situations may have ambiguous effects on effort choices. Communication within teams may promote higher efforts … by mitigating the internal free-rider problem. Communication between competing teams may lead to collusion, thereby …
Persistent link: https://www.econbiz.de/10005187320
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Economic and Financial Developments in Goa
Mohanty, Deepak - eSocialSciences - 2011
Goa is celebrating the Golden Jubilee Year of its Liberation. The recent economic achievements of the state are highlighted. The economic and financial structure of the state as well as the various financial inclusion initiatives taken by the Reserve Bank are outlined. Policy challenges ahead...
Persistent link: https://www.econbiz.de/10009357879
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VALUE CO-CREATION AS PRECONDITION FOR THE DEVELOPMENT OF A SERVICE BUSINESS MODEL CANVAS
DAXBOECK, BIRGIT - In: JOURNAL STUDIA UNIVERSITATIS BABES-BOLYAI NEGOTIA (2013)
Environmental changes such as increasing competitive pressure and rising customer power force companies to rethink their way of doing business and to implement a service-oriented business logic. As a result, companies more and more aim at offering solutions instead of selling products in order...
Persistent link: https://www.econbiz.de/10010925430