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Kundenintegration bei Finanzdienstleistungen
Enke, Margit; Poznanski, Steffi - Fakultät Wirtschaftswissenschaften, Technische … - 2005
Zur Erstellung maßgeschneiderter Dienstleistungen ist die Mitwirkung des Kunden (Kundenintegration) unerlässlich. Dem … Management von Kundenintegration auf Anbieterseite wird jedoch in der Praxis zu wenig Bedeutung beigemessen. Sie hat aber … fundmentalen Einfluss auf die Effizienz und Effektivität der Leistungserstellung. Der vorliegende Beitrag stellt Kundenintegration …
Persistent link: https://www.econbiz.de/10009207067
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Do customers improve new product development efficiency? Revealing the impact of manufacturing-based absorptive capacity
Haartman, Robin Von - In: International Journal of Business Performance Management 14 (2013) 2, pp. 149-165
In order to collaborate with customers in new product development efficiently, companies need to maintain some inherent competence that allows them to both understand the external party's processes and absorb external knowledge. The aim of this study was to operationalise absorptive capacity for...
Persistent link: https://www.econbiz.de/10010669384
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Impediments to customer integration into the innovation process: A case study in the telecommunications industry
Schaarschmidt, Mario; Kilian, Thomas - In: European Management Journal 32 (2014) 2, pp. 350-361
Customer integration is an integral element of the innovation process today. Yet, despite the potential for integrating external knowledge into new product development (NPD) processes, companies often fail to benefit sufficiently from customer integration. Research attributes this failure to...
Persistent link: https://www.econbiz.de/10011039724
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Onlinegestützte Suche nach innovativen Anwendern in direkten und analogen Anwendermärkten
Herstatt, Cornelius - Institut für Technologie- und Innovationsmanagement, … - 2003
Unternehmen, die Produkte der nächsten Generation entwickeln, stehen oft vor folgendem Problem: Orientieren sie ihre Entwicklung zu stark an den heutigen Kunden und Anwendern, resultieren oft nur kleine Innovationen (inkrementale Innovation). Lösen Sie sich hingegen von diesen Anwendern,...
Persistent link: https://www.econbiz.de/10009646548
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CASE ANALYSIS OF INNOVATION IN THE PACKAGING INDUSTRY USING THE CYCLIC INNOVATION MODEL
FORD, NICHOLAS; TROTT, PAUL; SIMMS, CHRIS; HARTMANN, DAP - In: International Journal of Innovation Management (ijim) 18 (2014) 05, pp. 1450033-1
This paper builds upon Berkhout et al.'s (2010) cyclic innovation model (CIM). This model was shown to provide an effective framework for understanding and managing the innovation process and to address many of the shortcomings of previous models. Building on that article we have applied CIM to...
Persistent link: https://www.econbiz.de/10010944766
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Approaches to the "fuzzy front end" of innovation
Verworn, Birgit; Herstatt, Cornelius - Institut für Technologie- und Innovationsmanagement, … - 1999
In new product development (NPD) unacceptably high failure rates have often been related to insufficiencies during the early development phases. Nevertheless, only little effort is devoted to the early phases, in theory as well as in practice, and managers often indicate the front end as being...
Persistent link: https://www.econbiz.de/10009646569
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The innovation process: an introduction to process models
Verworn, Birgit; Herstatt, Cornelius - Institut für Technologie- und Innovationsmanagement, … - 2002
In research as well as in practice, process models are an expatiated element of innovation management. They fulfill different tasks. In practice, for instance, process models are used as a management tool to standardize development activities. Researchers try to identify activities to be found...
Persistent link: https://www.econbiz.de/10009646589
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Integrating open innovation to new product development - the case of the Brazilian aerospace industry
Armellini, Fabiano; Kaminski, Paulo Carlos; Beaudry, … - In: International Journal of Technological Learning, … 5 (2012) 4, pp. 367-384
A number of recent works point towards open innovation as a new imperative for innovation management. Within more traditional and conservative high-tech sectors such as aerospace, however, the literature on open innovation is fairly limited, even more so in the context of emerging economies....
Persistent link: https://www.econbiz.de/10010669696
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Beyond product architecture: Division of labour and competence accumulation in complex product development
Becker, Markus C.; Zirpoli, Francesco - Dipartimento di Management, Università Ca' Foscari Venezia - 2011
This paper considers the trade-off between leveraging external sources of innovation by outsourcing design and engineering activities and the ability to develop internal product development competences. The trade-off arises because the division of labor within and across firms' boundaries has a...
Persistent link: https://www.econbiz.de/10009018191
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Urban Smartness: Perspectives Arising in the Periphéria Project
Concilio, Grazia; Bonis, Luciano; Marsh, Jesse; … - In: Journal of the Knowledge Economy 4 (2013) 2, pp. 205-216
The paper discusses the concept of “urban smartness” starting from the early results of the Periphèria Project. Periphèria is a 30-month pilot B action funded by the European Commission under the CIP ICT PSP Programme and it aims at deploying convergent Future Internet platforms and...
Persistent link: https://www.econbiz.de/10010993786