In this paper, we engage with O'Brien's [O'Brien, F.A., 2004. Scenario planning - lessons for practice from teaching and learning. European Journal of Operational Research 152, 709-722] identification of both pitfalls in teaching scenario planning and proposed remedies for these. We consider...

Most of what is known about scenarios comes from three sources: articles in the practitioner literature describing how scenario planning is undertaken; articles from the ‘future research’ literature that offer models for constructing scenarios, and a small body of research based on empirical...

Database Marketing has emerged as the technological means of achieving competitive advantage through the development and retention of customer relationships, but not all companies in the services sector have been successful in moving beyond operational benefits to strategic use. This article...

This paper aims to extend recent work on the term structure of interest rates by establishing, in the context of the medium term UK interbank market, forecasting models which make use of market spreads as error correction terms. These models are then used withi n a trading scenario to test the...

This paper focuses upon the status and prevalence of expert systems in life insurance in the UK today and reports the results of a widescale survey conducted by the authors. About 90% of the companies who responded are undertaking some form of activity in the field, with 59% expected to have...

The financial services industry and, in particular, the insurance industry has emerged as an important user of expert systems. In the following review we examine evidence of the spread of such systems in insurance, and focus more particularly upon life insurance, where the greatest amount of...