"Accounts at birth" is an important idea at the frontier of savings and asset-building policy. How to make them effective is an important topic for research. This paper presents ideas and initial findings from the experience of American Indian nations--America's first asset-builders--with such...

The internationalisation of business-to-business service firms has received relatively little attention from researchers in international business, yet there has been a considerable expansion in the international activity of lawyers, accountants, management consultants, advertising firms, and...

Process mapping and benchmarking are becoming widely recognized as important management tools for understanding how value is delivered for customers, and their use in the construction industry is growing rapidly. Influenced by research on design project management, and the requirements of...

Despite growing research interest in the internationalisation of professional service firms, little research has investigated the implications of home market business positioning for network positioning in professional service firm internationalisation strategy. This paper develops theory in the...

This paper presents a critique of existing approaches to the management of projects and the definition of project success, arguing that these are both fragmented and fail to place the client at the centre of the process. In this critique, the paper focuses on quality management, and places the...