Abendroth, Lisa J.; Diehl, Kristin - In: Journal of Consumer Research 33 (2006) 3, pp. 342-351
Prior research has demonstrated that actions are regretted more than inactions in the short term. We show that, in limited purchase opportunities-situations where the purchase decision cannot be reversed-not purchasing (inaction) is seen as a loss and is associated with greater short-term regret...