Jayaswal, Sachin; Jewkes, Elizabeth; Ray, Saibal - In: European Journal of Operational Research 210 (2011) 3, pp. 716-728
We study a firm selling two products/services, which are differentiated solely in their prices and delivery times, to two different customer segments in a capacitated environment. From a demand perspective, when both products are available to all customers, they act as substitutes, affecting...