Human resource management (HRM) has become for SMEs a critical factor of adaptation to an increasingly complex and uncertain business environment. Founded on open systems and contingency theory, the present study seeks to identify configurations of HR systems in manufacturing SMEs, and to...

In a now global knowledge-based economy, the strategic intent of manufacturing SMEs is manifested by the development of strategic capabilities not only for product and market development, but also for the development of their network, technological and human resources. This paper presents the...

La gestion des ressources humaines et son effet sur la performance de la firme représentent encore de nos jours une zone d'indétermination. Plusieurs théories tentent d'ailleurs d'expliquer cette importante relation. C'est l'approche configurationnelle des ressources humaines qui servira de...

The impacts of information technology on business performance has been a focus of research in recent years. In this regard, contingency models based on the notion of "fit" between the organization's management of IT, its environment, strategy, and structure seem to show promise. Six perspectives...

A field study of 33 Canadian and Belgian travel agencies has allowed us to identify various factors determining the use and advantages obtained of global distribution systems (GDS) in the tourism industry. These systems include Galileo (13 agencies), Sabre (12), Worldspan (6) and Amadeus (2)....

Ayant modifié en profondeur l'environnement d'affaires, la mondialisation amène bon nombre de petites et moyennes entreprises (PME) québécoises, et plus particulièrement celles du secteur manufacturier, à devoir s'engager dans un processus d'internationalisation. Il s'avère cependant que...

De nos jours, l’économie mondiale oblige les entreprises des pays développés à subir un processus de restructuration. Dans ce contexte, les entreprises industrielles se doivent de collaborer avec le secteur des services afin d’améliorer leur compétitivité. En effet, les PME de...

Owner-managers make decisions and manage their firm as governed by the manner in which they conceptualize or ‘conceive’ performance for themselves and their firm, rather than being governed by researchers' and experts' conceptualizations of small business performance. On the basis of survey...

The entrepreneurship literature teaches us that the aspirations and competence of SME owner-managers as well as their strategic management behaviour can influence both the development and performance of their firm. However the research issues that surround the owner-manager's business venturing...

The objective of the present empirical study is to show, through a confirmatory factor analytic approach, that it is possible to obtain a complete, yet parsimonious, financial characterisation of a manufacturing SME through a limited number of essential indicators. An a priori classification...