Bush, Alan J.; Bush, Victoria D.; Orr, Linda M.; Rocco, … - In: Journal of Business Research 60 (2007) 11, pp. 1198-1205
Sales technology has had a major impact on the efficiency, effectiveness, and relationship building processes between the organization, manager, salesperson, and ultimately, the customer. However, this technology may generate ethical issues for these stakeholders. While the importance of sales...