Tate, Wendy L.; Ellram, Lisa M.; Bals, Lydia; Hartmann, Evi - In: International Journal of Production Economics 120 (2009) 2, pp. 512-524
Offshore outsourcing is gaining increasing importance and attention in both theory and practice. The purpose of this research is to use nine in-depth case studies to analyze the evolution of offshore services outsourcing with regard to how expectations and governance structures change over time....