Credit-risk evaluation is a very challenging and important management science problem in the domain of financial analysis. Many classification methods have been suggested in the literature to tackle this problem. Neural networks, especially, have received a lot of attention because of their...

Undoubtedly, Customer Relationship Management (CRM) has gained its importance through the statement that acquiring a new customer is several times more costly than retaining and selling additional products to existing customers. Consequently, marketing practitioners are currently often focusing...

The amount of newly created information increases every year. Large-scale automation projects, the ubiquity of personal computers and the declining prices of storage are all factors that contribute to this trend. The huge amount of information has made it impossible for human analysts to gain a...

In information and data quality management, we need good tools and architectures. But, in order to achieve real productivity and quality improvements, the technology is not enough. Most of all we need the good attitude to deal with information. This paper introduces the concept of ‘information...

This paper reports empirical results on the definition and diffusion of expert systems (ESs). The findings are based on a questionnaire that was sent to Belgian external audit firms in June 1993. Audit firms were chosen as the questionnaire's target group because another part of the survey was...