Purpose – The purpose this paper is to expand upon existing knowledge of this important topic by providing an expanded inventory of the causes and consequences of having enemies at work. Design/methodology/approach – Qualitative data were collected from 412 respondents using an...

Purpose – The purpose of the paper is to present practical methodological insights into doing research with the owner-managers of small and medium enterprises. Design/methodology/approach – Practical methodological lessons are reported from a project involving interviews with owner-managers...

There is a knowledge gap concerning passenger-to-passenger interactions in mobility especially in air travel. Employing netnography and Critical Discourse Analysis, we examined the current debate on “crying babies on planes” as displayed on public online news sites and discussion boards. We...