This report presents early findings from the evaluation of the ITA experiment, which aims to provide federal, state, and local policymakers with information on the effectiveness of, and trade-offs inherent in, three different approaches to managing customer choice in Workforce Investment Act...

A key goal of the Workforce Investment Act of 1998 (WIA) is to provide people with choices in the types of services they receive. This goal was addressed by requiring that vouchers or individual training accounts (ITAs) be used for WIA-funded training. Workforce agencies were given a great deal...

This report presents early findings from the evaluation of the ITA experiment, which aims to provide federal, state, and local policymakers with information on the effectiveness of, and trade-offs inherent in, three different approaches to managing customer choice in Workforce Investment Act...

A key goal of the Workforce Investment Act of 1998 (WIA) is to provide people with choices in the types of services they receive. This goal was addressed by requiring that vouchers or individual training accounts (ITAs) be used for WIA-funded training. Workforce agencies were given a great deal...

This book reviews the effectiveness of major federal job training programs, examines features of current programs, and speculates about directions for future programs. The contributors discuss the implementation of training programs under WIA, assess methods for delivering training, examine...

Privatizing welfare services poses significant challenges to state and local agencies. This study of TANF case management privatization in six states looks at issues such as deciding the size and scope of contracts, selecting contractors, promoting competition, ensuring effective and fair...