Zand, Fardad; Beers, Cees van - DRUID, Copenhagen Business School, Department of … - 2010
(ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), Knowledge Management System (KMS), and … Document Management System (DMS) is used to investigate the effects on product and process innovation, revenue, productivity … affect revenue, productivity and market share growth positively. Particularly, more domainspecific and simpler system types …